Frequently Asked Promotions Questions | Papa John’s (2024)

Table of Contents
How the PapaJohn's Back to School Gift Card Offer Works What is the PapaJohn's Back to School Gift Card Offer? How long do I have to purchase the $25 PapaJohn's Gift Card that comes with a Free Large 1-Topping Pizza? Is this offer available wherever PapaJohn's Gift Cards are sold? Will I receive a Free Large 1-Topping Pizza with every $25 that I purchase in PapaJohn's Gift Cards online? Do I have to buy one $25 Papa Card or can it be a combination as long as the gift card purchase equals or is more than $25? What if I buy $35 in Papa Cards, do I get two Free Large Pizzas? I purchased $25 in PapaJohn's Gift Cards before the promotion started. Can I still get the Free Large 1-Topping Pizza promo code? How Do I Get My Free Large 1-Topping Pizza? How do I get my Free Large 1-Topping Pizza when I buy $25 in PapaJohn's Gift Cards? After I purchase $25 in PapaJohn's Gift Cards, when do I get my Free Large 1-Topping Pizza promo code? What if I am eligible for two Free Large Pizzas? Will the promo codes be included in one email? I purchased a gift card online and did not receive the email with the Free Large 1-Topping Pizza promo code, what do I do? HOW TO REDEEM YOUR FREE LARGE 1-TOPPING PIZZA PROMO CODE How long do I have to redeem my Free Large 1-Topping Pizza promo code? Where do I redeem my Free Large 1-Topping Pizza promo code? Do I need an online account to redeem my Free Large 1-Topping Pizza promo code? I'm at the papajohns.com website. Where do I enter my Free Large 1-Topping Pizza promo code? Can I redeem the promo code from any mobile device? What are the terms and conditions of the Free Large 1-Topping Pizza offer? How do I redeem my Free Pizza promo code if my restaurant has a delivery minimum? What if I enter my Free Large 1-Topping Pizza promo code and then cancel my order? Can I enter more than one Free Large 1-Topping Pizza promo code per order? The Free Large 1-Topping Pizza promo code doesn't work. What do I do? Can I give my Free Large 1-Topping Pizza promo codes to someone else? What if I don't redeem my Free Large 1-Topping Pizza promo code on or before September 27, 2015?
Frequently asked questions

How the PapaJohn's Back to School Gift Card Offer Works

What is the PapaJohn's Back to School Gift Card Offer?

PapaJohn's is offering a Free large 1-Topping Pizza with the online purchase of $25 in PapaJohn's Gift Cards. It's the #1 school supply for college students or a gift for anyone who loves better pizza. This offer is only available online in the U.S. for a limited time.

How long do I have to purchase the $25 PapaJohn's Gift Card that comes with a Free Large 1-Topping Pizza?

This offer is valid from July 31, 2015 to August 31, 2015.

Is this offer available wherever PapaJohn's Gift Cards are sold?

No, this offer is available online at www.papajohns.com in the U.S. only. It is not available at PapaJohn's restaurants or other retailers, such as grocery stores, that sell PapaJohn's Gift Cards.

Will I receive a Free Large 1-Topping Pizza with every $25 that I purchase in PapaJohn's Gift Cards online?

Yes. For every $25 that you purchase in PapaJohn's Gift Cards online, you will receive one promo code for a Free Large 1-Topping Pizza. For example, if you purchase either one $100 gift card or four $25 gift cards, you will get four promo codes. For information on how you will receive the Free Large 1-Topping Pizza, see “How do I get my Free Large 1-Topping Pizza” section below.

Do I have to buy one $25 Papa Card or can it be a combination as long as the gift card purchase equals or is more than $25?

As long as your gift card purchase equals or is more than $25, you will receive a Free Large 1-Topping Pizza promo code. You can purchase a combination of one $10 gift card and one $15 gift card in the same order.

What if I buy $35 in Papa Cards, do I get two Free Large Pizzas?

No, you will only receive one Free Large Pizza promo code if you purchase $35 in Papa Cards. If you purchase $50 in Papa Cards, you will receive two Free Large Pizza promo codes.

I purchased $25 in PapaJohn's Gift Cards before the promotion started. Can I still get the Free Large 1-Topping Pizza promo code?

No. The offer does not apply to PapaJohn's Gift Card purchases made prior to the offer start date of July 31, 2015. The offer only applies to gift card purchased between July 31, 2015 and August 31, 2015.

How Do I Get My Free Large 1-Topping Pizza?

How do I get my Free Large 1-Topping Pizza when I buy $25 in PapaJohn's Gift Cards?

After you place a gift card order at papajohns.com, you will receive an email separate from the gift card email that includes the unique, one-time use promo code valid for the Free Large Pizza. This gift card email will be sent to the recipient. The purchaser always receives the Free Pizza promo code email.

After I purchase $25 in PapaJohn's Gift Cards, when do I get my Free Large 1-Topping Pizza promo code?

You will get your Free Large 1-Topping Pizza promo code in a separate email in a few minutes after you complete your gift card purchase in the amount of $25 or more.

What if I am eligible for two Free Large Pizzas? Will the promo codes be included in one email?

No. You will receive two separate emails that include Free Large 1-Topping Pizza promo code for each $25 purchased in gift cards. That is, if you are eligible for two promo codes, you will receive two emails. To retrieve the Free Pizza promo code, you will click on the link in the email and enter your email address in the window that opens. The Free Pizza promo code will then be revealed.

I purchased a gift card online and did not receive the email with the Free Large 1-Topping Pizza promo code, what do I do?

First, check your spam folder. If you still have not received the email, please call 877-850-1977 for assistance. You may have accidentally entered your email address incorrectly or the fire walls might be too stringent, especially if it was sent to a work email. If you are the purchaser, please provide Customer Service with your name, confirmation number and email address. PapaJohn's is not responsible for lost, undeliverable or misplaced emails.

HOW TO REDEEM YOUR FREE LARGE 1-TOPPING PIZZA PROMO CODE

How long do I have to redeem my Free Large 1-Topping Pizza promo code?

You have until September 27, 2015 to redeem the promo code for the Free Large 1-Topping Pizza at papajohns.com.

Where do I redeem my Free Large 1-Topping Pizza promo code?

The Free Large 1-Topping Pizza promo code can only be redeemed online at papajohns.com. It cannot be redeemed in restaurants, in person, or by phone. If you present the promo code at a restaurant, you will be instructed to redeem the promo code online.

Do I need an online account to redeem my Free Large 1-Topping Pizza promo code?

Yes, you must have a papajohns.com account to redeem your Free Large 1-Topping Pizza promo code. If you do not have an account, you will be prompted to create one. Just go to “Create Account” to get started.

I'm at the papajohns.com website. Where do I enter my Free Large 1-Topping Pizza promo code?

Enter the promo code in the field that states “Enter Promo Code “on the Menu page at papajohns.com. After entry, click “Apply” and follow the onscreen instructions.

Can I redeem the promo code from any mobile device?

Yes, you can redeem the promo code through the PapaJohn's app on any Android or iOS mobile device, such as a smartphone, on other mobile devices, such as a tablet.

What are the terms and conditions of the Free Large 1-Topping Pizza offer?

Following are the terms and conditions of this offer:

  • Some restaurants may have a limited delivery area and require a delivery minimum.
  • Promo code expires on 9/27/15 and is good for a Large 1-Topping Pizza.
  • Additional toppings extra.
  • No double toppings or extra cheese.
  • Limited delivery area Delivery fee may apply.
  • Customer responsible for all applicable taxes.
  • PapaJohn's is not responsible for lost, misplaced or unretrieved promo codes.

How do I redeem my Free Pizza promo code if my restaurant has a delivery minimum?

If your restaurant does have a delivery minimum, you can opt to pick up the pizza (carryout). Or, you can purchase additional products so that your order total meets the delivery minimum.

What if I enter my Free Large 1-Topping Pizza promo code and then cancel my order?

If you cancel your order after you enter the promo code, your Free Large 1-Topping Pizza promo code will continue to stay active until you redeem it again or when it expires on September 27, 2015.

Can I enter more than one Free Large 1-Topping Pizza promo code per order?

Yes, you can enter multiple Free Large 1-Topping Pizza promo codes in one order.

The Free Large 1-Topping Pizza promo code doesn't work. What do I do?

There could be a couple of reasons why you cannot redeem your promo code:

  1. Check to make sure that you are logged on to your account. If you are, re-enter the promo code in the “Enter Promo Code” field correctly. You can copy and paste the promo code from the email.
  2. If you received the error message “exceeded the maximum allowed usage,” then the promo code has already been redeemed. For further assistance, please contact our customer support team at 877-547-7272.

Can I give my Free Large 1-Topping Pizza promo codes to someone else?

How nice of you! You can absolutely share the promo codes with other people. Just provide them with the promo code in the email.

What if I don't redeem my Free Large 1-Topping Pizza promo code on or before September 27, 2015?

Unfortunately, the promo expires on September 27, 2015. If you do not redeem the promo code, you forfeit the bonus Free Large 1-Topping Pizza that you received with your purchase.

Frequently Asked Promotions Questions | Papa John’s (2024)
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